Mac: How to completely reinstall Monosnap?

If there was a malfunction of Monosnap or conflict settings — complete re-installation may save the situation.

⚠️ All your settings including accounts will be removed ⚠️

To completely reinstall Monosnap:

• Quit Monosnap application
• Go to Finder > Applications and move to trash Monosnap icon

• In the Finder window, press ⇧+⌘+G
• Copy and paste this path to the Go to the folder window

~/Library/Containers

• Find com.monosnap.monosnap folder in Containers folder
• Move to trash com.monosnap.monosnap folder
• Empty Trash
• After that, install again Monosnap from the App Store

After you completely reinstall Monosnap, everything must work fine. In other cases, please let us know about your issue — [e-mail] 💌

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