If you need to restore your subscription or Monosnap account don't upgrade after payment in the App Store, try to complete these steps:
- Log out from the App Store.
⚠️ Please don't skip this important step ⚠️ - Restart your Mac
- Log in to the App Store
- Open Monosnap Preferences > Account > Monosnap
- Log out from Monosnap account
- Press the Upgrade account button
- In the opened window, press the Restore purchase button.
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✉️ Questions, comments, concerns? Contact us: support@monosnap.com